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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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julian cepeda

February 18, 2026

1  out of  5
rating by julian cepeda
"Had a accident and it was horrible on how to get a tow assistance had to drive home with a damaged car at night they gave me the runaround and was told to google a tow truck"
We responded:
"Julian tow service is a national third party company. We trust that when you call the tow service number they will send a local tow truck that took the job. We have had a lot of problems with this service but State Farm does not own any tow trucks. We trust local tow truck vendors to service our customers. That is a problem because customers get stick and blame us. All we do is pay local tow trucks to service our customers."
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Israel Appian

February 9, 2026

5  out of  5
rating by Israel Appian
"Great agency to work with."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Lorenzo Valdivia Jr’s Team. "
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Marsha C.

January 17, 2026

5  out of  5
rating by Marsha C.
".
I have been a State Farm client for one year with Lorenzo Valdivia, SF Insurance Agent. It is so nice to have a yearly review of my policies. Lorenzo is very knowledgeable, explained policies well and wants the best for you."
We responded:
"We appreciate your review, Marsha. We are so happy that you had such a wonderful experience with State Farm Agent Lorenzo Valdivia Jr’s Team here in Bothell ! "
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Gisselle Cano

December 23, 2025

5  out of  5
rating by Gisselle Cano
"Great agents to work with they are nice and knowledgable. Got my auto insurance and home insurance"
We responded:
"Thank you for your review. Means alot to our agency."
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Ramona Delarosa

December 18, 2025

5  out of  5
rating by Ramona Delarosa
"Vianey is awesome and really took the time to get me a new awesome rate on my car insurance and even lowered my house insurance! Glad to have quality service and coverage. Thanks!"
We responded:
"Thank you for your wonderful feedback! We're so happy to hear that Vianey was able to find you great rates on both your car and house insurance. Providing quality service and coverage is our top priority. We appreciate your trust and look forward to continuing to assist you!"
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Antonio Castro

November 26, 2025

5  out of  5
rating by Antonio Castro
"Great team to work with."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear you had a positive experience with our team. Providing excellent service and support is our top priority, and we look forward to assisting you with your insurance needs in the future!"
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0swaldo Lopez

November 18, 2025

5  out of  5
rating by 0swaldo Lopez
"Muchas gracias excelente servicio por Vyaney Rios recomendado 100%"
We responded:
"¡Muchas gracias por tu recomendación y por confiar en nosotros! Nos alegra mucho saber que Vyaney Rios te brindó un excelente servicio. Estamos aquí para ayudarte en lo que necesites. ¡Saludos!
Thank you very much for your recommendation and for trusting us! We are very happy to hear that Vyaney Rios provided you with excellent service. We are here to help with anything you may need. Best regards!"
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1rezort

November 10, 2025

5  out of  5
rating by 1rezort
"I got auto and home with this agency and I couldn’t have asked for better service and products! 10/10"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with both your auto and home insurance. Providing excellent service and quality products is our top priority, and your feedback means a lot to us. If you ever need anything in the future, we're here to help!"
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James Isam

October 10, 2025

5  out of  5
rating by James Isam
"Awesome person to talk to for a qoute and getting set up for insurance. Thanks again for the help!"
We responded:
"Always willing to help and be a trusted insurance advisor. Thank you"
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Guadalupe Arriaga

October 10, 2025

5  out of  5
rating by Guadalupe Arriaga
"Muy bien servicio, me encantó llegar en oficina me ayudaron con todas mis problemas. Muchas gracias"
We responded:
"Thank you for the rating."
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Marco G. Alvarez

October 8, 2025

5  out of  5
rating by Marco G. Alvarez
"Loved working with this insurance agency. I would Highly recommend them."
We responded:
"Thank you for your trust in our agency for your auto insurance."
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Jason Moll

October 8, 2025

5  out of  5
rating by Jason Moll
"Lorenzo and Valeria are awesome, really take a personal approach to their services. High recommend!"
We responded:
" We genuinely care about your needs. Thanks for the recommendation!"
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Laura Ayala

October 7, 2025

5  out of  5
rating by Laura Ayala
"Omar was incredibly helpful! He was very reasonable and answered all the questions I had over car insurance. He was far more helpful than other insurance companies and made me understand all the policies and differences between them. He wasn’t pushy at all which I loved so much and was super patient. Im definitely staying with State Farm for awhile!"
We responded:
"It's great to hear that Omar provided such excellent service! Having someone who patiently explains all the details and helps you find the right vehicle insurance without being pushy makes all the difference. We appreciate your business."
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Richard Sidmore

October 7, 2025

5  out of  5
rating by Richard Sidmore
"Got a new insurance company and my man Omar really set me up good with a affordable insurance that has what I need very good experience got a insurance guy I can really trust"
We responded:
"That’s awesome to hear! It’s so important to have an insurance agent you can trust and who truly understands your needs. Sounds like Omar did a fantastic job setting you up with a great plan. "
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stas demensky

October 1, 2025

5  out of  5
rating by stas demensky
"I had a great experience working with Vianey “Vee” Rios at State Farm. She was very patient, professional, and made the whole renters insurance process simple and clear. Vee answered all my questions quickly over email (which I really appreciated, since I prefer handling everything online), and she guided me through setting up my policy step by step.

I highly recommend her if you’re looking for someone reliable and easy to work with. Thank you, Vee!"
We responded:
"Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that Vianey “Vee” Rios provided you with patient, professional, and clear assistance throughout your renters insurance process. It’s great to know she made everything simple and convenient for you, especially with your preference for online communication. We truly appreciate your recommendation and look forward to continuing to support you with all your insurance needs. Thanks again for choosing State Farm!"
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Bianca Magana

September 22, 2025

4  out of  5
rating by Bianca Magana
"Valeria Martínez has been very helpful, patient and responsive to my questions. She had gone above and beyond to answer questions and assist with policy changes."
We responded:
"Thank you for your kind words! We’re delighted to hear that Valeria Martínez provided you with helpful, patient, and responsive service. Going above and beyond to assist with your questions and policy changes is exactly the kind of support we strive to offer. If you need any further assistance with your property, vehicle, or mortgage insurance, please don’t hesitate to reach out. We're here to help!"
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DeRaPra GovRa

September 19, 2025

5  out of  5
rating by DeRaPra GovRa
"Tuvimos una experiencia muy positiva con State Farm tras una inundación en nuestro hogar. La atención al cliente fue excepcional, especialmente nuestra agente Valeria Martínez, quien se mostró muy atenta con nosotros, resolviendo todas nuestras dudas , dándonos tranquilas y confianza, Nos proporcionaron alojamiento de manera rápida enviaron personal especializado con prontitud para revisar los daños, siempre cuidando de nuestro bienestar. Sin duda, la recomendaremos a otros."
We responded:
"¡Muchas gracias por compartir tu experiencia tan positiva con State Farm! Nos alegra saber que Valeria Martínez y todo el equipo pudieron brindarte una atención excepcional y apoyo rápido tras la inundación en tu hogar. Tu recomendación es muy valiosa para nosotros. Si en el futuro necesitas cualquier asistencia o información adicional, no dudes en contactarnos. ¡Estamos para ayudarte!
"
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neilida Monte s

August 15, 2025

5  out of  5
rating by neilida Monte s
"Very on top and willing to help!!!!!"
We responded:
"Thank you so much for your kind words! We’re glad to hear that you found our prices reasonable and our team helpful and attentive. Providing excellent service and support is our top priority. If you ever need assistance with your vehicle insurance or have any questions, please don’t hesitate to reach out. We appreciate your feedback and look forward to serving you aga"
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Jose Castro

August 12, 2025

5  out of  5
rating by Jose Castro
"Worked with all the folks in this agency. Got my cars,life and home insurance. Highly recommend"
We responded:
"Thank you so much for the kind words. We appreciate your trust in our team and office. "
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C Miller

August 5, 2025

5  out of  5
rating by C Miller
"Very nice people. Vianey is wonderful to work with..responds quickly and takes care of things."
We responded:
"Thank you for your kind words! We're glad to hear that you found our team to be friendly and helpful. We strive to create a welcoming environment for all our clients. If you need any assistance in the future, please don't hesitate to reach out. We appreciate your feedback!"
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Michelle Prince

July 24, 2025

5  out of  5
rating by Michelle Prince
"I've been very impressed with the quality of service I've received from my State Farm agent and I'm very pleased with my policy. What I like most is a low monthly rate that saves me a lot of money!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear as your State Farm agent we are provided excellent service and that you’re happy with your policy and savings. We appreciate your trust and look forward to continuing to serve you!"
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Jose Lopez

July 19, 2025

5  out of  5
rating by Jose Lopez
"Muchas gracias gracias estoy agradecido con Stete Farm Insurance
Me encanta la forma como lo atienden especialmente.
Vianey,
gracias por la amabilidad"
We responded:
""Muchas gracias por tus amables palabras. Nos alegra mucho saber que estás satisfecho con la atención que recibiste, especialmente de parte de Vianey. Apreciamos tu confianza en State Farm Insurance y seguiremos esforzándonos para brindarte el mejor servicio. ¡Gracias por ser parte de nuestra familia!""
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Christopher Cano

June 30, 2025

5  out of  5
rating by Christopher Cano
"Very happy with the whole Insurance process with Life, auto and renters. This agency took the time to look at everything I needed and made great recommendations."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Angelo Sarmiento

June 26, 2025

5  out of  5
rating by Angelo Sarmiento
"Great people to work us for auto and health insurance."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Raul Ibarra

June 20, 2025

5  out of  5
rating by Raul Ibarra
"Lorenzo was very helpful in getting our
auto insurance taken care of. Thank you"
We responded:
"Thank you for your kind words! We're thrilled to hear that Lorenzo was able to assist you with your auto insurance needs. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback!"